Returns & Exchanges
We want you to love your purchase, but if you are not 100% satisfied, we offer free returns and exchanges within 60 days of your purchase date. Our mission is to ensure you feel confident in your beauty routine with high-performance, vegan, and cruelty-free products.
Return Process
- 1.Visit the Return Portal
Start your request by entering your order number and shipping zip code into our online Returns & Exchanges portal to view your eligible items.
- 2.Select Your Preference
Choose whether you would like to exchange your product for a different shade, receive a store credit, or get a full refund to your original payment method.
- 3.Print Your Label
Download and print the prepaid USPS shipping label provided by our portal and securely package your items in their original box or a similar mailer.
- 4.Send It Back
Drop your package off at any USPS location; once received at our warehouse, we will process your refund or ship out your new exchange within 5-7 business days.